Jiangsu Kaichen Electrical Engineering Equipment Co.,Ltd. has its own R&D team, rich experience to provide customers with good products, and customer service team to provide customers with a sound pre-sale, mid-sale and after-sales service system. Tel:+86 15366907266

Pre-sales service
Sales department personnel fully communicate with customers, deeply understand their needs, and make special reviews with technology, production and quality inspection when necessary to serve customers “ Tailor-made ” Exclusive products.

service in sale
Strictly implement ISO9001 quality management system, observe production process, track production progress, and keep in touch with customers in time.

after-sales service
1. Our company provides you with 7*24 hours service, provides free on-site technical training for customers, and regularly communicates with customers about the use of equipment.
2. Answer the customer's consultation, solve the problem within 2 hours, but it can't be solved by phone, and arrive at the scene within 4 hours in the province.
3. Our company has 15 after-sales service outlets outside the province. In areas without service outlets, the company's after-sales service will arrive at the scene within 12 hours and in remote areas within 48 hours.
4. Within 12 months or 1000 hours of product delivery, our company provides free maintenance.